File Management System

My Role
The Challenge


Learning from Real Use
Since the product was already in daily use, I started by watching how people actually used it. I scheduled interviews, sat in on working sessions, and gathered support feedback. My focus: where users hesitated, repeated steps, or skipped tasks entirely.

Redesign in Action
I redesigned the core screens that users relied on every day. Navigation was restructured to feel more intuitive. File preview and quick actions were cleaned up for clarity, and search was rebuilt to be faster and more predictable.
Tagging and metadata editing now live in one streamlined panel. Sharing is simpler, with clearer permissions. And uploading now feels fast and straightforward.
Design System
The design system combined deep blues and soft whites to create clear contrast, while orange accents drew attention to key actions. Open Sans Hebrew was chosen for its legibility and balanced tone, working well across both dense interfaces and spacious layouts. Material Icons provided a scalable, unified visual language, and subtle motion in the main category icons added just enough energy to guide focus without distracting from the task.
Redesign Highlight: The Upload Process
The upload flow initially followed a single screen form approach, grouping all actions into one compact interface.
While it appeared efficient on paper, usability testing revealed it felt confusing and overwhelming. Users weren’t sure where to begin, which fields were required, or why certain inputs appeared before any file was selected.
In response, I paused to re-evaluate the experience. I conducted additional research, mapped user expectations, and ultimately moved away from the form based model.
My Solution: A Multi-Step Guided Flow
To reduce cognitive load and improve accuracy, I broke the upload process into three clear steps:



Reflection
This project was a good reminder that design problems often go deeper than they look. What started as a UI refresh quickly turned into a chance to improve how people actually work day to day — making things clearer, quicker, and easier to use.
The upload flow especially captured what the whole redesign was about: not just improving how the system looked, but how it felt to use.